Went down to HP customer service center with Kelvin today. His newly bought, 1 month old AIO printer is not working properly.
First impression on the service center:
1. Better than the Canon one that I went to last week, like more professional (got receptionist help us press queue ticket somemore)
2. Got Coffee machine that makes:
i. black coffee w/o sugar
ii. black coffee with sugar
iii. coffee with milk and sugar
iv. Milo
...etc.. I think got a few more... but me, a coffee drinker, stops at the coffee with milk and sugar.
3. Got biscuits to go with coffee
4. Got Computer for internet surfing
5. Got couches, normal sits and tables...
...hmm... comfortable leh...
Their customer service officers must be quite slow or their returns of products for servicing must be quite high, that's why they make that place so comfy.
Our queue number is 5003 (and currently serving 5001)... How long did we wait? About 30mins.
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